We’re proud to arrange a professional fitting service that’s approved, meaning the fitters have all passed a rigorous assessment process and demonstrated suitable skill and depth of knowledge. We would recommend the silver underlay if you are installing the floor on the ground level. If you are looking for an underlay to use where the floor is uneven or if you are installing for use on an upper level we would recommend the gold underlay as it will help to reduce sound transference to the rooms below. Firstly, before anything is fitted, ensure the floor is clean and free from nails or staples that could be present if it has previously been carpeted. Give the floor and sweep or vacuum to get rid of any dust and grit or anything lying on the surface that could cause bumps. Our wear warranty has been created to provide you with peace of mind that our quality product is ready to stand the test of time. Bear in mind that not all underlay types are suitable for wet areas such as kitchens and bathrooms while some types come with a built-in damp-proof membrane.

If your room includes recesses or chimney breasts, you still need to measure the complete surface area without these as the underlay will be cut around them. With proper care and maintenance, we guarantee against any hidden defect that may adversely affect the life of the product. Do either the silver or bronze underlay have any floor levelling properties? It will be laid in part over concrete and part suspended timber floor with laminate floor on top. Its very difficult to give advice without seeing (or hearing) the issue you have with the noise but it does sound like the subfloor (chipboard & installation) is moving when weight is applied so making the noise. Continue in this way across the room. Although we need the edges to meet, it’s important to ensure they don't overlap as this will create an uneven floor.For square or rectangular rooms, simply multiply the width by the height. For example, a room that is 5m x 2m will need 10m² of underlay. Take the underlay and lay it loosely rubber side down. Use the knife to trim it so it is level with the gripper rods.

Underlay is a great investment to make sure your new flooring looks flawless for the longest possible time. For even better results, we always recommend a professional flooring to lay your underlay and the flooring you’ve chosen too. Any remaining balance due after the 4-month promotional period will be charged at 23.9% p.a. (variable).

Underlays aren't designed to 'level' the floor - although they do smooth over the surface. If you're laying over concrete you'll need to use Silver as it has a built in DPM.