Installation of the Combimate has been carried out in accordance with the manufacturer’s instructions. Combiphos is a polyphosphate compound, which is 100% food grade material approved by the FAO / WHO and compliant with the European normative standard BS EN 1208, that prevents scale build-up and soft water corrosion in combination boilers and other domestic hot water appliances.

The claim I've highlighted isn't actually true, though, is it? There are many "water conditioners" on the market that don't "release chemicals into your water". I could name a few, but as I don't want to promote products based on pseudo-science, or give them the oxygen of publicity on what is a non-commercial forum, I will just give a few generic examples to disprove your statement: No device will guarantee absolute results, because they all rely on various factors outside of their control; i.e the ever-changing water input.Combiphos also coats the inside of the pipework, boiler heat exchanger and appliances with a non-residual, microscopic, protective coating. This again prevents scale-causing minerals from accumulating and aggressive soft water from corroding the system and appliances. It is the only system in the UK that doesn't release chemicals into your water, whilst using no energy. This differentiates Halcyan from such systems as Aquabion or Kinetico. Sadly, one of the ways to make something appear as if it is some sort of technological marvel is to charge a high price for it. The high price lends credibility to the claims in some ways. If you live in a hard water area, doing nothing to counter the problems that limescale causes is probably the most expensive option” – British Water.

Combiphos is 100% food grade material approved by the FAO/WHO and compliant with the European normative standard BS EN 1208, that prevents scale build-up and soft water corrosion in combination boilers and other domestic hot water appliances. The Carbon Trust estimates that every millimetre of scale (around one year’s deposit) on a boiler’s element will increase its energy consumption by 7%. Ultra-low Flow Toilets Propelair Spares Hand Dryers Waterless Urinals & Controls Automation & Controls View all Self Closing Taps Sensor Taps Tap Aerators & Flow Restrictors Water Treatment Toilet Accessories Worth noting that phosphate dosing doesn't remove anything from the water, the proportion of metals in the water on the inlet side is exactly the same as the proportion of metals in the outlet side, so there is the same amount of calcium, magnesium, iron etc in the water post treatment as before. The primary effect is to coat the inside of the pipework, heat exchangers, water heaters etc with a protective coating that reduces the level of scale build up. A secondary effect is that the small amount of phosphate makes the water easier to lather with soap. In essence, it's the same as adding Calgon to the water supply, but in a continuous, low level, dose. Note: Combiphos does not soften water and its effectiveness may be reduced in water heated to temperatures above 60 degrees, in water with carbonate hardness levels above 360 ppm or at pH levels below 6.5.There are two installations options when fitting Combimate: whole-house supply or single appliance protection. This action prevents the formation of scale while retaining the health benefits of the natural minerals contained in hard water. Combiphos coats the inside of the pipework, boiler heat exchanger and appliances with a non-residual, microscopic, protective coating to prevent scale – causing minerals from accumulating and aggressive soft water from corroding the system and appliances.