Select the item(s) you want to return and choose between exchanges or a return. You also have the option to return for store credit via a gift card. Lightly tap the tube with a screwdriver, a pair of pliers, a shoe—whatever you have lying around—to push it down.

To aid your faulty claim please can you ensure your item is clean before sending us photographs, as we use these photographs to create a claim on your behalf.

Product Details

Every aspect of the item/garment must be free from signs of wear and odour and must be in re-sellable condition.

If for some reason parcels are required to be redirected then an additional charge might be levied (where applicable). Also if goods are refused or not called for a charge might also be incurred. This list is not a full and exhaustive list and other reasons may apply. You will also be charged a Disbursement fee by DHL which varies depending on your country but should be 10-15 Euros.

These items normally require Identification (Passport) or a Firearms / Shotgun Certificate before they are handed over. Shotguns, Rifles, Airguns and Moderators are usually good examples. When purchasing a 'collection only' item you are in effect paying a deposit for your goods. In all instances you can choose to collect your item from one of our stores (Exeter, Dorset or Newport) or from a 3rd party gun dealer. The latter may be at an additional cost to yourself. If you’re fed up with the tangly mess that is a pair of wired headphones, get Bluetooth headphones instead.